HeadtoHelp Website Disclaimer

This website is maintained by, and operated on behalf of one or more of the six Victorian Primary Health Networks (PHN) (being Eastern Melbourne PHN, North Western Melbourne PHN, South Eastern Melbourne PHN, Murray PHN, Gippsland PHN and Western Victorian PHN). In these disclaimers, ‘we’, ‘us’, ‘our’ and ‘HeadtoHelp’ refers to the Victorian PHNs funded by the Commonwealth Department of Health. This policy only relates to the HeadtoHelp website, not the delivery of HeadtoHelp services in the HeadtoHelp hubs in each region.

Clinical Disclaimer

The HeadtoHelp service is not a crisis service. If you, or someone you are helping, are at risk of suicide or otherwise need immediate crisis support please phone:

  • Lifeline on 13 11 14
  • Suicide Call Back Service on 1300 659 467 or
  • Emergency Services on 000

HeadtoHelp is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information or guidance provided on this website.

In situations where HeadtoHelp personnel believe that life is in immediate danger, we have a duty of care to contact emergency services. In these circumstances, HeadtoHelp will disclose any identifiable and relevant information obtained to emergency services.

Website Disclaimer

We do not warrant or represent the accuracy, currency and completeness of any information or material available on the HeadtoHelp website.

HeadtoHelp reserves the right to change information or material on the website at any time without notice.

It is your responsibility to consult directly with HeadtoHelp to confirm the accuracy, currency and completeness of information found on the website, particularly before acting in reliance upon such information.

Weblinks from this website to external websites should not be construed as implying any relationship with and/or endorsement of the external site or its content by HeadtoHelp nor any commercial or other relationship with the owners of such website.

Issued 5 November 2020